Frequently Asked Questions
Everything you need to know about bringing comfort home.
What is the standard shipping timeframe for furniture?
Most in-stock furniture items are processed within 2-3 business days and typically arrive within 7-14 business days depending on your location and the size of the item.
Do you offer white-glove delivery and assembly?
Yes, we offer premium white-glove delivery for an additional fee, which includes room-of-choice placement, full assembly, and removal of all packaging materials.
What is your return policy for home decor?
We offer a 30-day return window for most home decor items. Products must be in their original packaging and unused condition to qualify for a full refund.
Are your wood products sustainably sourced?
We are committed to sustainability. Over 80% of our wooden furniture is crafted from FSC-certified timber or reclaimed wood sources to minimize environmental impact.
How can I track my large appliance order?
Once your order ships, you will receive an email with a tracking link. For large freight items, our carrier will contact you directly to schedule a specific delivery window.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm to help you budget for your home transformation.